17th October Lowdham Building Update
~ 3 months ago
16 October 2022

Update on our progress with the Lowdham Building and work with the CQC.

Dear Patients, 

Following our last bulletin with regards to our Lowdham building, we wanted to write today with a further update. Over the past week we have been working with everyone involved to try and find a successful way to accomplish the repairs the CQC required and to secure a path to the desperately necessary improvements in the building to address safety and making the building fit for purpose. 

We shared our action plan with the CQC aimed at providing a way forward by today, the 17th of October 2022. We are sad to say that even through our best efforts we have not been able to secure agreement with other parties’ on the steps required to make the building safe and bring it up to minimum standards. 

With proposals failing to progress we have unfortunately had to take the decision to temporarily move our services from the current Lowdham building to our other sites in Burton Joyce (The Apple Tree Medical Practice and the Lambley Lane Surgery).  

We do not feel the current building is fit for purpose to safely deliver health services and we are now working with the Nottingham NHS team to seek alternative options such as working from alternate sites in the Lowdham village or the use of temporary accommodation in the village until we can move forward with our main premises plan.  

We would like to reassure all our Lowdham patients that we are committed to providing continuity of care and ongoing support to the area. We will continue to work with our Nottingham NHS team to find solutions to continue to base services in Lowdham. 

Until we have a clear plan, we are working hard to: 

  • use our Burton Joyce buildings to their full capacity,  
  • put in place a new delivery service for medications to Lowdham if eligible via our dispensary,  
  • put in place solutions for home visiting where access is more tricky  
  • To support volunteer transport options for patients needing to attend our Burton Joyce sites. 
  • have electronic prescribing for our none dispensing patients. 
  • work with Girsh at Lowdham pharmacy on minor alignments. 

Patients do not need to do anything and will be contacted by the practice if there are any changes to appointments. When making a new appointment, patients may need to travel to the Burton Joyce locations.  

For patients that may need help with travelling to the practices there are some local options. These include:  

Telephone: 01636 611220 10am – 12 noon Monday – Friday. Outside of these hours please leave a message on the answer machine, and they will get back to you.  

To find out more, call on 0115 969 9060, then press 1 for transport - Monday to Friday 9am - 4pm.  

We will update everyone after meeting with the Nottingham NHS team on alternative locations and temporary accommodation with our next steps.  

Having been a GP in our patch for over 16 years I would like to reassure everyone that we do not take these steps lightly and would like to reassure you our decisions are based on safety for our patients and staff. We remain grateful for the support of our Nottingham NHS team, our staff and patients during this time. 

With Best Wishes, 

Dr Panesar and your team at Ivy. 

NHS Nottingham and Nottinghamshire Integrated Care Board  

0115 845 4545 

Care Quality Commission.  

03000 616161